Dundee’s TV & Hi-Fi repair specialists
TV & Hi-Fi Repairs in Dundee
Before you replace it, let us repair it. Our in-store repair team has been diagnosing and fixing televisions and audio equipment for Dundee households since 1970 — all brands, all ages, no call centres.
In-house repair workshop
All major brands serviced
Family-run since 1970
Honest, no-jargon advice
TV & Hi-Fi specialists
Euronics member
Why choose Colin M Smith for repairs
Repair it properly, from people who know what they’re doing
Sending your TV or Hi-Fi to a manufacturer warranty centre or a faceless postal repair service is a gamble. With us, your equipment stays local, and you speak to the same people throughout.
50+
Years repairing TV and Audio products
We have been fixing TVs and Hi-Fi equipment since 1970. That depth of experience means we have seen most faults before — and know how to fix them properly.
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All
Major brands diagnosed and repaired
Sony, Panasonic, Samsung, LG, Philips, Hisense, Denon, Yamaha, Sonos — if it has a screen or a speaker, we can take a look, regardless of where you originally bought it.
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Local
In-house workshop, not a postal service
Your equipment is assessed and repaired in our dedicated workshop in Forfar. No shipping it off to a central depot and waiting weeks. Drop it into Dundee, speak to someone in person, we'll ship it up to Forfar and get you a clear answer.
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Fair
Honest advice on repair vs. replace
We will always tell you honestly if a repair is not economical. You will never leave having paid for work that did not make sense — and if a replacement is the better option, we can help with that too.
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Common faults we diagnose
Recognise any of these? We can help.
These are the faults we see most often through our repair workshop. If your symptoms are not listed here, give us a call — the chances are we have come across it before.
No picture or blank screen
The TV powers on but the screen stays black, or you get sound but no image. Often a backlight, panel, or mainboard fault — all diagnosable in our workshop.
TelevisionSmart TV connectivity issues
Wi-Fi dropping, apps failing to load, or a smart TV that will not connect to your home network. We can diagnose software and hardware connectivity faults.
TelevisionNo sound or distorted audio
TV picture is fine but there is no sound, or audio that crackles, buzzes, or cuts out. Could be an internal speaker fault, a board issue, or a connection problem.
TelevisionTV won’t power on
The set appears completely dead — no standby light, no response to remote or buttons. Power supply board faults are a common and often repairable cause.
TelevisionHi-Fi system not powering up
Amplifier, stereo receiver, or integrated system that will not switch on, loses power unexpectedly, or blows a fuse repeatedly. Often a power supply or protection circuit issue.
Hi-Fi / AudioDistorted or one-sided audio
Hi-Fi producing crackling, hum, or only outputting through one channel. Can point to a faulty output stage, capacitor failure, or a damaged channel on the amplifier board.
Hi-Fi / Audio
Not sure whether a repair is worth it? Bring your equipment in or give us a call. We will give you an honest assessment of whether it is economical to repair before any work begins — no obligation, no charge just for talking it through.
Televisions · Hi-Fi systems · Amplifiers · Soundbars · Home cinema · All major brands
How it works
A straightforward repair process, start to finish
No mystery, no unnecessary delay. Here is exactly what happens when you bring your TV or Hi-Fi equipment to us for repair.
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Bring it in or call ahead
Drop your equipment into our Hawkhill Court store, or call us first on 01382 224488 to describe the fault. We can often give you an initial indication over the phone.
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Diagnostic assessment
Our technician assesses the equipment and identifies the fault. We will contact you with a clear explanation of what is wrong and what a repair would involve before any work starts.
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Your decision
You decide whether to go ahead. If repair is not the right call economically, we will tell you so — and if you are thinking about a replacement, we can show you what we have in stock.
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Repaired and collected
Once repaired and tested, we will let you know it is ready to collect. We will also explain what was done, so you know exactly what has been fixed and why.
No work begins without your approval. We will always give you a clear explanation of the fault and what a repair would cost before we proceed. There are no surprise charges and no pressure to say yes.
What we repair
TV repairs and Hi-Fi repairs under one roof
Our Dundee workshop handles both television and audio equipment — so whether it is a flatscreen with a failing backlight or a vintage receiver that has lost a channel, you are in the right place.
Television Repairs
From modern 4K OLED and QLED sets through to older LCD and plasma screens, we diagnose and repair televisions of all types and sizes. Brands we regularly service include Samsung, LG, Sony, Panasonic, Hisense, TCL, and Philips, among others.
- No picture, blank or dim screen (backlight faults)
- TV powers on but switches off unexpectedly
- Lines, patches, or discolouration on screen
- No sound, distorted audio, or one channel silent
- Smart TV software problems and connectivity faults
- HDMI port faults and input switching issues
- Remote control not responding / IR sensor faults
Hi-Fi & Audio Repairs
Amplifiers, stereo receivers, integrated systems, CD players, soundbars, and home cinema equipment — we cover the full range of audio products. Brands we regularly work with include Denon, Yamaha, Marantz, Pioneer, Sonos, and Cambridge Audio.
- Amplifier or receiver not powering on
- One channel dead or producing distorted output
- Hum, hiss, or background noise through speakers
- CD player not reading discs or tray not opening
- Soundbar with no audio or connectivity faults
- Intermittent cutting out under load
- Volume controls and input selectors behaving erratically
Dundee repair service
Drop it in at Hawkhill Court
Just bring your TV or Hi-Fi product into our Dundee store on Hawkhill Court, just off the Hawkhill near the city centre. You are welcome to come in and speak to someone directly — describe what is happening with your equipment, and we will give you an honest initial view before you commit to anything. We will then have your repair shipped up to our dedicated repair workshop at our Forfar store.
- Address
- Unit C, Hawkhill Court
Mid Wynd, Dundee
DD1 4JG - Telephone
- 01382 224488
Hawkhill Court is close to Dundee city centre with on-site parking available. If you are travelling by bus, the Hawkhill is served by several city routes. If you are unsure whether your equipment is worth repairing, call ahead and we can give you a steer before you make the trip.
Why repair local
Why bring your repairs to us rather than posting it away
Postal and manufacturer repair services can mean weeks of waiting, no direct contact, and returning equipment that still is not right. We do things differently.
When you bring your equipment to our Dundee store, you speak to a real person who will look at it in front of you if needed. There is no automated ticket system, no holding music, and no wondering where your television has been sent.
As an independent business that has been serving Dundee since 1970, our reputation depends on being straight with people. If a repair is not worth doing, we will tell you — and we will not charge you just for finding that out.
With our repair inspection fee starting for just £29.99 - our engineer will identify the cause of the problem. We will let you know what is needed to make the repair and how much it would be. Giving you complete control if you wish to move ahead with the repair.
And because we also sell televisions and audio equipment, if a repair genuinely is not the right answer, you can browse replacements in the same visit — with no pressure and no commission-driven sales pitch.
Looking to replace rather than repair?
Televisions
Browse our range of smart TVs, 4K sets, and OLED screens from all major brands, available to order from Dundee.
Browse →Soundbars
From slim single-bar models to full Dolby Atmos home cinema systems — come in and hear the difference.
Browse →Hi-Fi Systems
Integrated stereo systems, separates, and turntable setups — quality audio for every budget and room size.
Browse →Speakers
Bookshelf, floorstanding, and wireless speakers — including Sonos and multi-room audio solutions.
Browse →
Common questions
TV & Hi-Fi repair FAQs
Questions we are asked regularly at the Dundee store. If yours is not here, call us on 01382 224488 and we will do our best to help.
Do you repair TVs and Hi-Fi equipment you did not sell?
Yes — you do not have to have bought your equipment from us for us to repair it. We accept televisions and audio equipment from any retailer, of any age, provided the repair is economically viable.
Simply bring it in or call ahead on 01382 224488 and we will advise whether it is worth having us take a look.
How do I know if it is worth repairing rather than replacing?
This depends on the age of the equipment, the nature of the fault, and the cost of repair versus replacement. We will always give you an honest assessment before any work begins — if repair does not make financial sense, we will tell you so.
As a general rule, newer sets and quality Hi-Fi equipment are usually worth repairing if the fault is a component-level issue rather than a damaged panel. Call us and describe the symptoms — we can often give you an initial steer over the phone.
What brands of TV and Hi-Fi do you repair?
We work across all major brands. For televisions this includes Samsung, LG, Sony, Panasonic, Hisense, TCL, and Philips. For Hi-Fi and audio equipment we regularly service Denon, Yamaha, Marantz, Pioneer, Cambridge Audio, Sonos, and others.
If your brand is not listed, call us and we will tell you whether we can help.
How long does a TV or Hi-Fi repair typically take?
Turnaround depends on the nature of the fault and whether any parts need to be ordered. Some straightforward repairs can be completed quickly once we have assessed the unit; others may take longer if specialist components are required.
We will give you a realistic timescale after the diagnostic assessment, and we will contact you as soon as the work is complete.
Do you charge for a diagnostic assessment?
Please call us on 01382 224488 for current information on our diagnostic process and any associated charges. We are always happy to talk through the symptoms first over the phone before you bring anything in.
My TV has lines or patches on the screen — is that repairable?
It depends on the cause. Lines or patches on a screen can result from a damaged panel, a failing T-con board, or a loose connection — some of which are repairable and some of which are not. A cracked or physically damaged panel is generally not cost-effective to replace.
Bring it in or describe the symptoms to us and we will advise honestly on whether a repair is viable before you commit.
Can you repair a Hi-Fi amplifier or receiver?
Yes — amplifiers and receivers are among the most common items we see in our Dundee workshop. Typical faults include channel failures, power supply problems, noisy volume controls, and protection circuit issues. Many of these are repairable at a sensible cost, particularly on quality equipment where a replacement would be significantly more expensive.
Can you help if my smart TV is having software or app problems?
Yes, to a degree. We can assist with connectivity faults, app loading issues, and software-related problems where a hardware or firmware fix is available. Some issues stem from the TV manufacturer’s platform rather than the hardware itself — in those cases we will tell you what options exist.
Call us on 01382 224488 and describe what is happening — we will give you an honest view on whether it is something we can resolve.
Where is the repair centre located?
Although our repair workshop is based at our Forfar store: 139 Castle Street, Forfar, DD8 3HN. You can bring your products into our Dundee branch at Unit C, Hawkhill Court, Mid Wynd, Dundee, DD1 4JG. We are close to the city centre with on-site parking. You are welcome to drop in during store hours or call ahead on 01382 224488 if you want to check anything before making the trip.
Think it might be repairable? Let’s find out.
Give us a call or bring your TV or Hi-Fi into the store. We will take a look, tell you exactly what the fault is, and give you an honest recommendation — repair or replace. No jargon, no obligation, just straightforward advice from a local team that has been doing this since 1970.
