Euronics Price Match Guarantee
Colin M Smith Price Promise
National Prices. Local Service.
As a Euronics member, we have the buying power to match the big national retailers on price — while still offering the expert advice, in-house delivery, and local after-sales support that no online chain can match.
Euronics Price Match available in-store
Family-run since 1970
In-house delivery & installation
Local branches across Angus & Dundee
Found the same appliance cheaper at a national retailer? Come in and speak to us before you buy. If the product is in our Euronics Agency range and the competitor meets our terms, we will do our best to match that price — without you having to give up local delivery, installation, or a team you can actually call after the sale.
More than just a price
The same price — with a lot more included
Most large online retailers compete on one thing: price. But the true cost of an appliance includes delivery, installation, and what happens if something goes wrong afterwards.
50+
Years serving Dundee & Angus
We have been part of this community since 1970. That continuity means genuine accountability — if there is ever a problem, we are still here to help.
1
£0
Extra charge to speak to a person
Call us on 01307 464 187 and you speak to someone in store — not a call centre. Before, during, or after your purchase.
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1
Team for delivery, install & support
Our in-house team handles everything from bringing the appliance in to plumbing it up and testing it. One point of contact from order to done.
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DD1–11
Delivery coverage across Dundee & Angus
We deliver throughout Dundee city and surrounding Angus postcodes using our own team — not a third-party courier you have never heard of.
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How we compare
Price-matched — but still better value overall
When you factor in everything that comes with a purchase from Colin M Smith, the value goes well beyond the sticker price. See how we compare to the typical national online retailer.
| What you get | Colin M Smith | Typical national chain |
|---|---|---|
| Competitive pricing on Euronics Agency range | Yes — price matched | Yes |
| Speak to a real person in-store or by phone | Always | ~ Via call centre |
| In-house local delivery team | Yes | × Third-party courier |
| Professional appliance installation | In-house team | ~ Sub-contracted |
| Old appliance removal & recycling | Same visit | ~ Extra charge / varies |
| Pre-sale product advice from a specialist | Always | × Rarely |
| After-sales support from the same team | Local, ongoing | × Central support |
| Showroom to see appliances before you buy | Yes — Dundee & Angus | × Online only (many) |
Price matched on Euronics Agency range · In-store only · Subject to terms below
How it works
Not sure whether your product qualifies?
Give us a call on 01307 464187 before you visit and we can check the product against our Euronics Agency range. It saves you a trip if the item is not eligible.
Claiming a price match — three simple steps
The price match is available in-store only, before your order is complete. Here is all you need to do.
1
Found a lower price?
Spot the same appliance — same brand, model number, and specification — advertised at a lower price by a selected UK retailer, in pounds sterling.
2
Bring your evidence in-store
Visit us at Castle Street in Forfar, High Street in Arbroath or Hawkhill Court in Dundee and show us proof of the lower price — a screenshot, photo, or printed advert. The item must be brand new, in a sealed box, in stock and available for delivery within 72 hours.
3
We’ll do our best to match it
If the product is part of our Euronics Agency range and all conditions are met, we will try to match that price before your order is placed. No quibble, no delay.
Not sure whether your product qualifies?Give us a call on 01307 464187 before you visit and we can check the product against our Euronics Agency range. It saves you a trip if the item is not eligible.
Our Euronics membership
Why being part of Euronics matters to you
Colin M Smith is a proud member of Euronics — Europe’s largest electrical buying group. That membership gives us the purchasing muscle of a national chain, while we remain entirely independent and locally run.
Euronics brings together thousands of independent electrical retailers across 30 countries, giving each member access to competitive prices negotiated with the world’s leading appliance manufacturers. As a customer, that means you get access to a wide range of brands at prices that stand up against the big names — without sacrificing the personal service that only a local business can offer.
The Euronics Agency range is a carefully selected group of products available exclusively through Euronics member stores. These are the products covered by the Euronics Price Match Guarantee, and they represent some of the best-value appliances available from top brands including Bosch, Beko, Hotpoint, Blomberg, and more.
Every Colin M Smith product is hand-selected by our team, and we work closely with our supplier partners to bring you both the products that represent best-in-class performance and those that offer exceptional everyday value.
30
countries in the Euronics network
11,000
specialist stores & branches across Europe
600m
consumers reached across the Euronics network
1970
Colin M Smith established in Kirriemuir
Full terms & conditions
Euronics Price Match — Terms & Conditions
The price match is straightforward to use, but there are specific conditions that must be met. Please read these before visiting so you have everything you need.
The price match policy is available on models which are part of the Euronics Agency range as advertised in-store and on Euronics.co.uk.
Valid against selected UK retailers only where the advertised product is at UK retail price and sold in pounds sterling (GBP).
Applies to selected product categories only. Colin M Smith reserves the right to decline a price match request.
Customers must provide evidence of the lower price — a screenshot, photo, or printed advert from the competitor.
The policy does not include discount codes or member-only pricing as advertised by competitors
The matching product must be brand new in the original sealed box — not ex-display, graded, or refurbished.
The matching product must be sold with a comparable guarantee or warranty to the product at Colin M Smith.
The matching product must be identical — the full model number will be verified before any price match is applied.
The product must be in stock with the competitor and available for delivery within 72 hours at the time of the request.
The price match is only available prior to order completion. It cannot be applied retrospectively once a sale has taken place.
This policy is non-transferable and cannot be combined with any other offer unless otherwise stated.
Limited to one use per consumer or household, per calendar month.
This policy is available in-store only at any of our branches in Forfar, Arbroath and Dundee.
The Euronics Price Match policy is valid until further notice from Euronics and is subject to change.
Questions about the terms? Our team are happy to clarify any point before you visit. Call us on 01307 464187 and we will walk through whether your product and chosen retailer are eligible.
Common questions
Price Match FAQs
Questions we hear most often about the price match. If yours is not here, call us on 01307 464187.
Which products are covered by the price match?
The price match applies to products in the Euronics Agency range — a curated group of appliances available through Euronics member stores like Colin M Smith and listed on Euronics.co.uk. Not every product we sell is part of the Agency range, so it is worth checking before your visit.
If you are not sure whether your chosen model qualifies, call us on 01307 464187 and we can check.
Which retailers will you price match against?
The price match is valid against selected UK retailers as defined by the Euronics scheme, where the product is sold at UK retail price in pounds sterling. These include retailers such as Currys, John Lewis and AO. Please bring evidence of the price (a screenshot, photo, or printed advert) to the store and our team will confirm whether the retailer qualifies.
Can I get the price match on a product I have already bought?
No — the price match must be requested before your order is completed. It cannot be applied retrospectively once a purchase has taken place. If you have spotted a lower price and have not yet bought, come in and speak to us before placing the order.
Does the price match work online or by phone?
The price match is an in-store only policy. You will need to visit us in-store. You are welcome to call ahead on 01307 464 187 to check eligibility before making the trip — our team can look up the product and the competitor and give you a steer.
What evidence do I need to bring?
You will need to show us proof of the lower price. This can be a screenshot on your phone, a printed advert, or a photo. The listing must clearly show the model number, price, and the retailer offering it. The product must be in stock with the competitor and available for delivery within 72 hours at the time of your visit. We will verify pricing with the competitor at the time of the request.
If my price match is successful, do delivery and installation costs change?
We will only match on a like for like basis so we will price match the product and all the services they offer, this may mean our delivery/installation charges could increase in line with theirs.
How often can I use the price match?
The policy is limited to one use per consumer or household, per calendar month. It is also non-transferable and cannot be combined with any other offer or promotion unless we specifically say otherwise.
What if my product isn’t in the Euronics Agency range?
If a product falls outside the Euronics Agency range, the formal price match guarantee does not apply. However, we are always happy to talk. If you have found a better price somewhere, come in or give us a call — we will do our best to help where we reasonably can, even if the formal policy does not cover that specific product.
Spotted a lower price? Come and talk to us.
We are confident our prices are competitive — but if you have found the same appliance cheaper at a national retailer, come in before you buy. We will check the product against our Euronics Agency range and do our best to match it. National prices, local service, in-house delivery and installation. It is hard to beat.
