Appliance Installation in Dundee
We don’t just deliver your new appliance and leave it on the doorstep. Our in-house teams installs, connects, tests, and demonstrates every product before they go — and they stay until you are happy.
We stay until you are satisfied
Every installation we carry out comes with the same commitment: your new appliance will be properly fitted, fully tested, and demonstrated to you before our team leaves your home.
Our own team, not a contractor
Every installation is carried out by our in-house teams — people employed by Colin M Smith, not a third-party contractor or courier. You know who is coming.
Tested before we leave
We run a functional test on every appliance after installation. We only leave once everything is working correctly and you have seen it operating for yourself.
30–36 installations a week
We carry out 30–36 installations per week across Dundee and the surrounding area. The volume means we can usually find you a slot quickly — call us to check availability.
One point of contact
Your purchase, delivery, and installation are all managed through the same local team. No passing between departments or chasing separate companies.
What happens on installation day
Here is exactly what our team does when they arrive — so you know what to expect from start to finish.
Arrival & unpacking
Our team arrives within the agreed time window, brings the appliance into your home, and removes all packaging. Packaging materials are taken away — we leave no cardboard or polystyrene behind.
Disconnection of your old appliance
Where applicable, we carefully disconnect your existing appliance from water, electrical, or gas supplies. If you have also booked our recycling service, the old appliance is removed at this stage ready to be taken away.
Installation & connection
The new appliance is positioned, levelled, and connected to the relevant supplies. For integrated appliances, cabinet doors are refitted. For TVs, we connect your existing equipment — Sky box, Blu-ray, recorder — and complete all signal and Wi-Fi setup.
Full functional test
We run a proper test before we consider the job done. For laundry appliances this means a live cycle. For ovens and hobs, we check the heating elements and controls. For dishwashers, we confirm the fill, drain, and spray arms are operating correctly. For TVs, we confirm picture, sound, and all connected sources.
Demonstration & handover
We walk you through the key controls and features of your new appliance so you feel confident using it straight away. We answer any questions before we leave — and we do not leave until you are happy.
What we check before we leave your home
Every installation is signed off against the same checklist. These are the things our team confirms before they consider the job complete.
Appliance is level and stable
No rocking, correct height, and secure in position before we test anything.All connections checked for leaks or faults
Water inlet and outlet hoses inspected on laundry and dishwasher installs.Test cycle or live function test completed
We run the appliance, not just switch it on — a wash cycle, oven heat-up, or TV channel scan.Cabinet doors refitted (integrated appliances)
Hinges adjusted and door alignment confirmed for integrated laundry, dishwasher, and refrigeration installs.All packaging removed from your home
Cardboard, polystyrene, plastic wrap — all taken away by our team.TV sources and Wi-Fi configured
All connected devices recognised, channels tuned, and streaming apps logged in where applicable.Controls demonstrated to you
We walk you through the key settings and features so you are confident from day one.You are happy before we leave
The most important check on our list. We answer any remaining questions before calling the job done.Every installation. Every appliance. Every time.
One team. Every appliance.
Our installation team covers the full range of home appliances — laundry, cooking, refrigeration, dishwashers, and TV & audio. You do not need to arrange different engineers for different products.
Laundry
Freestanding and integrated washing machines, washer-dryers, and tumble dryers. Full connection check and test cycle included.
From £14.99Dishwashers
Freestanding and integrated dishwashers. We confirm fill and drain cycles are working correctly before we leave.
From £34.99Cooking Appliances
Freestanding electric cookers, built-in electric ovens, and electric hobs. All heating elements tested to temperature.
From £89.99Refrigeration
Freestanding fridges, freezers, fridge freezers, American-style models, and integrated refrigeration. Door reversal available at our workshop.
From £14.99Televisions
Standard stand installation, wall mounting, and full AV connection. All channels tuned, streaming apps configured, and sources connected.
From £44.99Audio & Home Entertainment
Soundbars, Hi-Fi systems, SONOS, and home entertainment products. We connect, configure, and test everything before leaving.
From £39.99Clear, fixed installation prices
All our installation prices are fixed — no call-out charges, no hidden extras. Prices below are for appliances purchased from Colin M Smith.
Freestanding Laundry & Dishwashers
Includes unpack, disconnect old appliance, install, connect, test & demonstrate
| Freestanding Washing Machine | £34.99 |
| Freestanding Washer Dryer | £34.99 |
| Freestanding Tumble Dryer | £14.99 |
| Freestanding Dishwasher | £34.99 |
Freestanding Refrigeration
Includes unpack, disconnect old appliance, install & test
| Freestanding Undercounter Fridge or Freezer | £14.99 |
| Freestanding Chest Freezer | £14.99 |
| Freestanding Fridge Freezer | £14.99 |
| Side-by-Side (American Style) Fridge Freezer | £39.99 |
| Refrigeration Door Reversal Must be added at time of ordering — reversal is completed at our workshop prior to delivery | £24.99 |
Freestanding Cooking
Includes unpack, disconnect old appliance, install, test & demonstrate
| Freestanding Electric Cooker | £89.99 |
Built-In & Integrated Appliances
Includes unpack, disconnect old appliance, install, refit cabinet doors, test & demonstrate
| Built-In Washing Machine | £109.99 |
| Built-In Washer Dryer | £109.99 |
| Built-In Tumble Dryer | £109.99 |
| Built-In Fridge Freezer | £109.99 |
| Built-In Fridge Freezer Door Reversal Must be added at time of ordering — reversal is completed at our workshop prior to delivery | £24.99 |
| Built-In Electric Oven / Electric Hob | £89.99 |
TV & Audio
Includes unpack, stand/bracket fitting, connect all sources, tune channels, Wi-Fi setup & demonstrate
| Standard Television Installation | £44.99 |
| Enhanced Television Installation Standard install plus streaming app login (Netflix, Disney+, etc.) | £59.99 |
| Wall Mounted Television Installation | £130.00 |
| Home Entertainment Product Installation | £44.99 |
| SONOS Installation For multiple SONOS products, an additional charge of £30 per hour may apply — call us for a quote | £39.99 |
Need your old appliance removed?
Our recycling service can be booked alongside installation. We collect your old appliance on the same visit and dispose of it responsibly. Prices from £9.99. See our recycling page for full details.
Add installation when you order
Installation is booked alongside your appliance purchase — either in store, over the phone, or at checkout online. Our team will then coordinate delivery and installation into a single visit so you are not waiting in for two separate appointments.
If you have already purchased and want to add installation, or you have a question about which option suits your appliance, call the store and we will sort it out.
- Address
- Unit C, Hawkhill Court
Mid Wynd, Dundee
DD1 4JG - Telephone
- 01382 224488
Installation FAQs
Questions we hear most often about our installation service. If yours is not here, call us on 01382 224488.
Do I need to buy my appliance from Colin M Smith to use your installation service?
Yes — our installation service is available for appliances purchased from Colin M Smith. If you are buying a new appliance from us, installation can be added at the point of purchase either in store, by phone, or at checkout online.
Can installation be booked on the same day as delivery?
Yes, and we recommend it. Delivery and installation are carried out by the same in-house teams and are coordinated as a single visit wherever possible — so you do not have to wait in twice. Simply add installation when you place your order and we will combine the two.
What do I need to have ready before the installation team arrives?
For laundry appliances and dishwashers, make sure there is clear access to the relevant water supply and drainage point. For built-in appliances, the housing unit should already be in place. For ovens and hobs, the electrical connection point should be accessible. Our team will handle everything from that point — disconnecting the old appliance, positioning the new one, and making all connections.
If you are not sure what preparation is needed for your specific appliance, call us before the appointment and we will talk you through it.
Will you disconnect and remove my old appliance?
Disconnection of your old appliance is included as part of the installation service. If you also want it taken away, our recycling service can be added alongside installation — our team collects the old appliance on the same visit and arranges responsible disposal from £9.99.
Do you install appliances that are already integrated or built-in?
Yes. We install built-in washing machines, washer-dryers, tumble dryers, fridge freezers, dishwashers, electric ovens, and electric hobs. The built-in installation service includes refitting the cabinet door onto the new appliance and checking door alignment once installed. The price for integrated appliances is higher than freestanding to reflect the additional work involved — see the pricing table above for full details.
Can you wall-mount a TV?
Yes. Our wall-mounted television installation service covers the full job — bracket fitting, securing the TV, routing cables, connecting all your existing equipment (Sky box, Blu-ray, gaming consoles), tuning channels, and setting up Wi-Fi. The price is £130.00. If you need streaming apps logged in, this can be included for an additional fee — see the Enhanced TV installation option in the pricing table.
Please note that the wall bracket is not supplied as part of the installation service; you will need to purchase one separately. Call us if you need advice on which bracket suits your TV and wall type.
How long does an installation typically take?
Most freestanding appliance installations take between 30 minutes and an hour once the team is on site. Built-in and integrated appliances can take longer — typically 1–2 hours depending on the appliance and the unit configuration. TV installations vary depending on whether a wall mount is involved and how many source devices need connecting. Our team will not rush — the job is not finished until everything is tested and you are happy.
What areas do you cover for installations?
We install throughout Dundee city and the wider Angus area. Our in-house teams covers postcodes including DD1–DD11 (Dundee, Newport-on-Tay, Carnoustie, Forfar, Kirriemuir, Brechin, Montrose, and Arbroath), as well as Blairgowrie (PH10–PH13), Laurencekirk (AB30), and Stonehaven (AB39). Some extended areas apply additional charges. If you are unsure whether you are within our installation zone, call us on 01382 224488 before ordering.
Is there a door reversal option for fridge freezers?
Yes. If you need the door on your fridge freezer to open from the opposite side, we offer a door reversal service for both freestanding and built-in models at £24.99. This must be requested at the time of ordering as the reversal is carried out at our Dundee workshop before the appliance is delivered — it cannot be done on site on installation day. Call the store when you order and we will add this to your booking.
Ready to book your installation?
Add installation when you order your appliance, or call us to arrange it. Our in-house teams will deliver, fit, test, and demonstrate — and they will not leave until everything is working and you are satisfied.
